COVID-19: We are still dispatching orders | Latest updates

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Covid-19 Email Update

We are currently only working on 25% of our front line staff so please bear with us. Please allow upto 72-96 hours to receive a response.

Please, please please only send us one message to do with your enquiry.

We understand that it is frustrating, but due to some people contacting us 12 times (yes that's 12!), it is taking our reduced team significantly longer to deal with all the emails. Your email is in a queue and you will get a response but in some cases members of staff are dealing with the same enquiry sent to 3 different email inboxes.

Thank you for your understanding our team are trying their best.

Have you seen our detailed FAQs where we have tried to answer all of your questions? However should you still need to contact us please select one of the subjects below that relates to your question or comments.

Questions about an order

General Enquiries

Alternative Contact Methods

For alternative methods of contact, our postal address is below.


Online 4 Baby Ltd,
Unit B Broadgate,
Broadway Business Park,

Operating hours are from 10am to 5pm. Monday to Friday.
Calls may be recorded for training purposes.

Easy to find... We are nearer than you think

Directions from Bury (18 mins)
Directions from Stockport (19 mins)
Directions from Bolton (22 mins)
Directions from Wilmslow (33 mins)
Directions from Leeds (43 mins)
Directions from Liverpool (1 hr 2 mins)
Directions from Chester (1 h 10 mins)
Directions from Sheffield (1 h 22 mins)
Map to Online4Baby showroom in Oldham


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